Okay, here's the strangest (and most aggravating) explanation thus far for UPS's failure to deliver a package from Diamond:
12/19/2007 6:21 PM - MERCHANDISE IS MISSING. UPS WILL NOTIFY THE SENDER WITH ADDITONAL DETAILS. ALL MERCHANDISE MISSING, EMPTY CARTON WAS DISCARDED. UPS WILL NOTIFY THE SENDER WITH DETAILS OF THE DAMAGE.
12/19/2007 6:18 AM - OUT FOR DELIVERY
How nice of them to load a full package onto a truck at 5:18 in the morning, only to have the merchandise go missing by the time the truck got to our store at 6:21. Even better, the driver said "I have another package for you," went out to the truck, came back in and said that there wasn't anything else and he was mistaken--and then, according to this post, he threw away the package about which he has just lied to us... a package that somehow lost its contents on his watch.
I think the lie is almost as aggravating as the loss.